Q.Dear Pat:
I work in a large department, which is headed by an incompetent manager. I’m not being mean. He is just way over his head. He’s very good at the technical side of his job, but when it comes to working with people – especially managing them – he is clueless. He tends to have “favorites” who get special treatment and can do no wrong. That leads to a lot of resentment among the rest of us. Something needs to be done about the tension and low morale, but the manager doesn’t even seem to notice there’s a problem. How can we get him to see the problem and then fix it?